Last Updated: January 19, 2026

1. Overview

This Refund and Cancellation Policy applies to all subscriptions and purchases made through the Divv platform. Because Divv is an AI-powered service that incurs significant computational costs when processing requests, our general policy is that all fees are non-refundable. Please read this policy carefully before making a purchase.

2. Subscription Cancellation

2.1 How to Cancel

You may cancel your subscription at any time through your account settings. Simply navigate to your account dashboard, select "Subscription," and follow the cancellation prompts.

2.2 Effect of Cancellation

When you cancel your subscription:

(a) Cancellation stops the next scheduled automatic renewal;

(b) You will continue to have access to the Service until the end of your current paid billing period;

(c) Your usage allocation remains available until the end of the billing period;

(d) No further charges will be made to your payment method after the current period ends.

2.3 No Partial Refunds

We do not provide pro-rated refunds for the unused portion of a billing period after cancellation. Your access continues until the end of the period you have already paid for.

3. General Refund Policy

All Sales Are Final. Due to the nature of our AI-powered service, which incurs real-time computational costs each time the AI agents are engaged, our standard policy is that all fees are non-refundable. We do not offer refunds for:

(a) Change of mind or decision not to use the Service;

(b) Failure to use the Service during a billing period;

(c) Dissatisfaction with AI-generated outputs;

(d) Business circumstances or budget changes.